FAQs

What makes Modu-Loc products better than other fence suppliers?

We have the best fencing system in North America backed by a strong sense of pride in our service. Our product is a heavy duty fence that has been professionally engineered to meet safety standards and prevent site breaches. We use a heavier gauge wire mesh for our fence panels and our components are longer and made of a higher grade steel, resulting in a more durable, stable fencing system.

How much time do I need to give for my order?

Our response time is within 24 hours or next business day for urgent orders, provided you have an account set up or are able to pre-pay. Particular attention is given to emergency orders.

How do the gates work?

We have several solutions for gates, all of which can be placed anywhere in the fence line. Gates can easily be operated by one person and may be installed to swing or slide open, depending on your preference. While our gates come with standard gate wheels, we also offer specialized all-terrain wheels to ensure a smooth movement over rough or uneven surfaces.

Who is responsible if the panels are damaged or components are missing?

Our process is to count product upon delivery and obtain a customer signature on site as confirmation that you agree with our count. Any deficiencies are also noted at that time. Therefore, if panels or components are damaged or missing while leased to the customer, it is the customer’s responsibility and fees for replacement of the missing or damaged products may be assessed.

Our full terms and conditions can be found here.

I am concerned about security. How secure is the Modu-Loc fencing system?

This is an excellent question to ask any Modu-Loc employee. The security of our fence can be enhanced using any of our security accessories. Some examples include using 8′ high fencing, security clamps or security rails. There are several other options depending on your unique situation, which can be discussed with your regional sales representative.

What areas does Modu-Loc service?

Currently, we service 16 locations in Canada and 3 locations in the United States. Find a location

How do I set up an account with Modu-Loc?

Simply contact your local branch to obtain an account application form to set up an account. On your first order, we request that customers supply a credit card for the first month’s charges. You can continue to use your credit card or be invoiced for the next month’s rental or for new orders. For event customers we prefer pre-payment for the event via credit card.

Carl Monzo III – Endless Summer Productions


“Having utilized Modu-Loc for a previous festival, I was confident we were partnering with a reliable and knowledgeable company that would creatively bring our fence concept to life for the recent Shaky Boots and Shaky Knees festivals in Atlanta. Their flexibility and attention to customer service truly differentiate them in the market. I would recommend them to anyone looking to carry out a fun, safe and successful event.”

We’re here to answer any questions you may have.

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